Refunds/Exchanges

Exchanges are not offered on custom items.

Returns

Please contact us within 15 days of receipt to start the  return process. You will be given an RNA number and address to  mail your return within 7 days. All items must be unused and in  original condition, including any stickers and attachments. Once items are  received and inspected, refunds will be issued back to the original  payment method within 5 business days.   We don’t accept partial  returns.  Returns received without following these steps can’t be processed.
 
Although we strive for perfection, to err is human.  If there are any damages, mistakes, or defects to your order on our part, we will replace and ship it at no cost to you.
Please contact us immediately at lifelovemagnets@yahoo.com Include your order number, a description and clear photos of the mistake/defect.


Placing An Order

  • clear, well-lit photos with higher resolution will yield better results
  • our magnets are 2 1/2″ x 2 1/2″, please place the main item/person in the middle
  • please include any text in the comments box.
 
Please double-check your information.  Orders will be processed and  shipped according to information entered on the order form.  We do not offer refunds due to these errors.

Our passion lies in the art of crafting treasured keepsakes at an affordable price.

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